Gaming is for fun, not stress. Crix believes every player should know their limits. Our Responsible Gaming tools and guidelines are here to keep you safe at all times.
Keep in mind: Gaming is a form of entertainment. If you feel like things are getting out of control, contact Crix support right away or Self-Exclusion Activate.
Responsible Gaming at Crix means enjoying gaming consciously and within your means. Online gaming and Sports Betting can be a genuinely fun experience — but only when you play within the right limits. Crix places the mental and financial well-being of every player above everything else.
Responsible Gaming on our platform means deciding for yourself how much time and money you spend, avoiding chasing losses out of frustration, and treating gaming as entertainment rather than a source of income. Crix wants you to sit down and play with a smile — never under pressure.
Online gaming is growing fast in Bangladesh. As it does, building a culture of responsible gaming becomes everyone's responsibility. Crix has taken that responsibility seriously — not just in words, but through real tools and features.
Only individuals aged 18 and above may register and play on Crix. Any account that fails age verification will be suspended immediately.
Crix offers multiple layers of protection to support responsible gaming. From deposit limits and loss limits to session time limits and full Self-Exclusion — everything is in your hands. We believe a happy, healthy player is Crix's greatest asset.
Set your own daily or weekly deposit cap.
Set a time limit on how long you play each session.
Gameplay stops automatically once you reach a set loss threshold.
Temporarily suspend your account for a set period.
These limits can be updated at any time from your Account Settings. For assistance, support@crix.wsSend us an email at
Certain warning signs indicate that gaming habits may be crossing a healthy boundary. Stay aware and act in time.
Ask yourself whether you're betting beyond your budget or borrowing money to play. This is often the first sign that something is wrong.
Placing bigger bets to recover previous losses — commonly known as "chasing losses" — is a dangerous habit.
Cutting back on sleep, work, or family time to spend long hours gaming is not a sign of a healthy habit.
Feeling restless or irritable when you can't play is a significant warning sign of dependency.
Hiding your gaming activity from family or friends is a clear sign of a problem.
If gaming is affecting your focus at work or school, take it as a warning sign.
If you notice even one of the signs above, don't wait — reach out to us: support@crix.ws — We're here to help, not to judge.
Crix provides powerful tools to keep your gaming experience safe and enjoyable.
You decide your own maximum deposit — daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 24-hour cooling period.
Effective ImmediatelyPlay will automatically stop once your losses reach a set limit. You can configure this on a daily, weekly, or monthly basis — an effective way to protect yourself from significant financial harm.
Automatic ProtectionSet a maximum time limit for each gaming session. Once the time is up, the platform will alert you and log you out if needed — a practical tool to prevent excessive play.
Time AwarenessIf you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't receive any marketing messages during this period.
By Your Own ChoiceFully suspend your Crix account for anywhere between 6 months and 5 years. Reactivation is not possible during this period, and all marketing communications will be stopped.
Long-Term ProtectionView your full gaming history, deposits, withdrawals, and betting records at any time. Analyze your own habits and make informed decisions.
Full TransparencyAsk yourself the questions below. If more than two of your answers are "Yes", you should seek Responsible Gaming support.
Acknowledging a problem takes courage. Crix will be with you every step of the way.
Go to Account Settings and set a deposit or time limit. It's the simplest and most immediate step you can take.
Activate the Cool-Off feature. A few days away can sometimes make a real difference.
support@crix.wsEmail us and our team will respond with genuine care and zero judgment.
If needed, opt for a full Self-Exclusion for a set period. Your account will be completely inactive during this time.
Consider speaking with a mental health professional if needed. Gaming addiction is treatable — there's no shame in seeking help.